Our Commitment
FaceLove Facial Plastic Surgery is committed to ensuring that our website is accessible to people with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we continuously work to improve the accessibility of our online presence.
Measures We Take
To support accessibility, FaceLove Facial Plastic Surgery takes the following measures:
- We include accessibility as part of our design and development process
- We use semantic HTML to ensure assistive technologies can accurately interpret page structure
- We maintain sufficient color contrast ratios between text and background elements
- We provide descriptive alternative text for meaningful images
- Our forms include visible, descriptive labels for all input fields
- Our website is designed to be navigable by keyboard without the use of a mouse
- We avoid content that flashes more than three times per second
Known Limitations
While we strive for full accessibility, some areas of our website may not yet fully conform to WCAG 2.1 Level AA standards. We are actively working to identify and resolve any gaps. Known areas we are currently improving include:
- Before and after image galleries, which will include descriptive captions when published
- Embedded third-party content such as maps, which are subject to the accessibility practices of those providers
Assistive Technology Compatibility
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (including NVDA, JAWS, and VoiceOver)
- Keyboard-only navigation
- Browser zoom and text resizing
- High contrast display modes
Feedback and Contact
We welcome feedback on the accessibility of our website. If you experience any barriers or have suggestions for improvement, please contact us. We take all accessibility concerns seriously and aim to respond within 2 business days.
FaceLove Facial Plastic Surgery
One TransAm Plaza Dr., Suite 312
Oakbrook Terrace, IL 60181
Phone: 630.613.9660
If you are unable to access content on our site or require information in an alternative format, please call us directly and we will be happy to assist you.
In-Office Accessibility
Our office is located in a professional building with accessible parking, elevator access, and ADA-compliant restrooms. If you have specific accessibility needs when visiting our office, please let us know in advance and we will do everything we can to accommodate you.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may contact the U.S. Department of Health and Human Services, Office for Civil Rights:
- Phone: 1-800-368-1019 (TDD: 1-800-537-7697)
- Website: www.hhs.gov/ocr